Frequently asked questions:
Your order will be prepared to ship within 24 hours of payment. A separate e-mail will be sent to you with shipping details.
Average shipping times by region:
Germany: 2-3 days
Europe: 1 week
USA: 2-3 weeks
Australia: 4 weeks
NOTE: If a package is delayed by customs delivery may take an additional 4-6 weeks.
Something is missing or broken
Even though we strive to provide the highest possible quality products and service, parts may be damaged during shipping. If parts are damaged or missing when you receive your order please send an email to firstname.lastname@example.org detailing the deficiency and we will send you replacement parts.
Release dates of previewed products
Quality design and quality manufacturing both take time. While quality is our priority we also work hard to speed up the process from design to production as much as possible.
We need tank support !!!
Head of everything
I worked part time for GamesWorkshop and other scale model companies in the past and as a projectmanager for automotive companies like Webasto and BMW. But now it is time for my own project.... Tanks.
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