Your order will be prepared to ship within 24 hours of payment. A separate e-mail will be sent to you with shipping details.
Average shipping times by region:
Germany: 2-3 days
Europe: 1 week
USA: 2-3 weeks
Australia: 4 weeks
NOTE: If a package is delayed by customs delivery may take an additional 4-6 weeks.

You can check your shipping status on the website if you create an account during the order process

I ship to all countries exept China and Russia. If your Country is not listed as shipping option yet, please give me a note. I will add it.

Even though I strive to provide the highest possible quality products and service, parts may be damaged during shipping. If parts are damaged or missing when you receive your order please send an email to info@mortian.shop detailing the deficiency and I will send you replacement parts.

Most kits are casted in resin by using a 3D printed master model. Some kits (mostly figures) are directly 3D printed. The used 3D printer for the master models is the same as it is for the figures. With a z-layer resolution of 0,025mm and a laser point diameter of 0,015mm it provides super fine details and smooth surfaces.